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1. RETURNS
We do not accept returns or exchanges for orders placed on Amazon.com. We do not sell Dr. Earth products on Amazon and cannot control their quality or whether they were tampered with.
We do not accept returns or exchanges unless the item you purchased is defective or was damaged prior to shipment. If you receive a defective or damaged item, please contact us at onlineorders@DrEarth.com with details of the product and the defect/damage.
Contact us for a refund before contacting your local nursery.
2. EXCEPTIONS
Some items are non-refundable and non-exchangeable. These include:
1) Expired Products
2) Damage to Products post-shipping
3) Overstock items
4) Items sold on Amazon