Lisa L. – California

How do you ‘open’ the pump bottle for the pump and water fertilizer?

Lisa L. – California

You should just be able to turn counter clockwise and the pump should pop up. If that does not work it could be defective and if that is the case we are sorry for the inconvenience, return to the retailer that you purchased it from and they will exchange it for a new one. Or you can twist the entire pump off the bottle and mix it with water in a watering can, dilution rate is 2oz per gallon of water.